Support from providers outside our school

Our school is committed to working closely with families to provide the best support for every student’s learning and wellbeing. This includes collaborating with specialist providers from outside the school, such as therapists funded by the National Disability Insurance Scheme (NDIS).

There is a process that must be followed for external providers to come on-site to work with students. External providers do not have automatic right of entry to the school. The school must approve and coordinate all external provider involvement, following a request from a parent/carer. This ensures the support is safe, appropriate, and in the best interests of the student, while maintaining compliance with Department policies.

What does outside support mean?

Outside support means getting extra help for your child from people who are not part of our school. This can include:

This support works with what our school already provides, to meet your child’s needs.

How the process works for parents and carers

1.  Parent or carer request
Parents or carers fill in our external provider request form and email it to our school.
2.  School review
Our school reviews the request. If we agree, we will contact the provider for documents.
3.  Approval
Once everything is ready, our school will set a time for sessions to begin. Support cannot start until we give approval.
4 . Annual review
This process must be repeated at the start of each school year.

Your role in the process

Parents/carers help this process run smoothly by:

For more information on accessing external provider support, see our Parents and carers external provider factsheet.

Requirements for externally funded service providers

External providers must meet all NSW Department of Education requirements before working with our school.

They must:

1. Complete the paperwork

External providers must:

2. Meet training and policy requirements

External providers must:

  • Follow the NSW Department of Education's policies on equity, inclusion, and child wellbeing
  • Compliance with relevant laws and policies, including child protection and privacy
  • Complete child protection training every year.

See External provider information sheet and checklist for all details.

3. Provide credentials, insurance and ID

External providers must have:

  • Appropriate insurance coverage:
  • A valid Working with Children Check (WWCC)
  • Complete a NSW Digital Declaration
  • All necessary qualifications and experience.

See External provider information sheet and checklist for all details.

4. Wait for approval
External providers cannot begin support until they have received written confirmation from our school.
5. Provide the school therapy updates
External providers must provide a short weekly survey at the completion of your session to meet with the record keeping requirement in section 12 of the agreement (page 4).
6. Annual review
This process must be repeated at the start of each school year from week 3.

Have a question about external providers?

Contact us

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Find out about how we support student wellbeing at our school.